01
Who is it for?
Sales and support teams running one WhatsApp number across multiple agents; D2C brands and SMBs that want to own their customer data instead of renting a seat-priced SaaS.
02
What does it do?
- Shared team inbox
- On the official WhatsApp Business API — multiple agents on one number, per-conversation assignment, status, and notes.
- Contacts
- Tags and custom fields, CSV import, and deduplication.
- Sales pipelines
- Kanban boards with deals linked to conversations.
- Broadcasts
- Meta-approved templates with delivery and read tracking and per-recipient variables.
- No-code automations
- Triggers on inbound messages, new contacts, keywords, or schedule; conditional branches, waits, tags, webhooks; visual builder.
- Real-time dashboard
- Response times, daily volume, pipeline value, activity feed.
- Security primitives
- Encrypted tokens, row-level security on every table, HMAC-verified webhooks, CSP, and rate limiting.
03
Why does it stand out?
- You own it
- Your server, your database, your data — no seat pricing, no SaaS lock-in.
- Deployed and managed for you
- We handle setup, WhatsApp Business API connection, branding, and ongoing maintenance.
- Official WhatsApp Business API
- Meta Cloud API and approved templates, not an unofficial workaround.
04
How do we sell it?
Setup plus hosting and management — self-hosted on your infrastructure, or fully managed by us. You still need WhatsApp Business API access (Meta or a BSP); waCRM is the management layer on top.
See waCRM running on your own number.
Setup and hosting handled by us — self-hosted on your infrastructure, or fully managed.